第二课: 接受电话预定房间
Lesson 2: Taking a Reservation Over the Phone Leo: Plaza Hotel, good morning. Leo speaking.
Mona: Ah yes, I’d like to book two rooms for myself and my father.
Could you tell me the cost of a single room per night?
Leo: Certainly. A single room is 120 dollars American, per night.
Mona: Fine.
Leo: And when would you like the rooms?
Mona: From the 25th to the 28th of September.
Leo: Arriving the 25th of September and leaving on the 28th? Three
nights?
Mona: That’s right.
Leo: Just a minute please…
Yes, we have rooms available then. You require two single
rooms?
Mona: Yes, thank you.
Leo: Can I have your name please?
Mona: My name is Mona White.
Leo: And your father’s name, Ms White?
Mona: Jack Webber.

Leo: Could you spell the surname please?
Mona: Sure. W-E double-B E-R.
Leo: Double P for Papa?
Mona: No, double B for Bravo

Now we'll continue with Lesson 2: Taking a Reservation Over the Phone.
Leo: And how will you be paying for your room, Ms White?
Mona: By credit card.
Leo: Both rooms on the same card?
Mona: Yes.
Leo: Your card number please?
Mona: 4434 1234 5678 9902.
Leo: Double one, zero two?
Mona: No, double nine zero two.
这段对话您懂了多少呢？为了给蒙纳怀特预定房间，利奥记下了
她的信用卡号码。利奥: 您要以何种方式支付房费呢，怀特女士？
Leo: And how will you be paying for your room, Ms White?
蒙纳: 我用信用卡支付
Mona: By credit card.
请注意利奥是如何使用英语AND 这个词汇来开始一个新的话题的，
他提出了信用卡的问题。如果不用AND 这个词，他的问题就会显得
有些突兀。Leo: And how will you be paying for your room, Ms White?
And when would you like the rooms?
And your father’s name?
利奥: 请问您的信用卡号码？
Leo: Your card number please?
蒙纳: 4434
Mona: 4434

蒙纳: 1234
Mona: 1234
蒙纳: 5678
Mona: 5678
蒙纳: 9902
Mona: 9902
利奥: 是1102 吗？
Leo: Double one, zero two?
蒙纳: 不对，是9902
Mona: No, double nine zero two.
也许您已经注意到了，在拼读过程中如果出现字母或数字重叠的
话，我们可以使用英文DOUBLE 这个字。例如:DOUBLE B, DOUBLE 4.

Double M
Room: R double-O M
Double-8
6 double-oh 2
另外，“零”这个数字在英语里是“ZERO”，也可以说成“OH”，
这两种说法可以交替使用。但通常我们会说DOUBLE OH, DOUBLE OH,
而不说DOUBLE ZERO, DOUBLE ZERO.Leo: And how will you be paying for your room, Ms White?
Mona: By credit card.
Leo: Both rooms on the same card?
Mona: Yes.
Leo: Your card number please?
Mona: 4434 1234 5678 9902.
Leo: Double one, zero two?
Mona: No, double nine zero two.
Leo: 4434
1234
5678
9902?
Mona: That’s right.
英语”

第二讲: “接受电话预定房间”
Lesson 2: Taking a reservation over the phone. 

Leo: Double one, zero two?
Mona: No, double nine zero two.
Leo: And the expiry date?
Mona: Eleven, …
Leo: Could you repeat that please?
Mona: November this year.
Leo: Thank you. I’ve booked two rooms for Ms White and Mr Webber
from Wednesday the 25th to Saturday the 28th of September.
Mona: Thank you.
Leo: You’re welcome. We’ll see you on the 5th, Ms White.
Mona: Thanks a lot. Goodbye.
Leo: Goodbye. 

利奥: 1102
Leo: Double one, zero two?
蒙纳: 不对，是9902
Mona: No, double nine zero two.
利奥: 请问您信用卡的有效日期？
Leo: And the expiry date?
蒙纳: 十一月。。。。。
Mona: Eleven, …
利奥: 请您再重复一遍好吗？
Leo: Could you repeat that please?
蒙纳: 今年十一月
Mona: November this year.
Leo: Double one, zero two?
Mona: The fifth of September.
Leo: The fifth of September?
Mona: Double nine zero two.
Leo: Double nine zero two?
Leo: Could you repeat that please?
Listen and repeat.
Could you repeat that please?
利奥: 谢谢
Leo: Thank you.
利奥: 我为怀特女士和伟博先生预定了两个房间
Leo: …I’ve booked two rooms for Ms White and Mr Webber …
利奥: 入住日期从九月二十五日星期三到九月二十八日星期六
Leo: ...from Wednesday the 25th to Saturday the 28th of September.
蒙纳: 谢谢
Mona: Thank you.
利奥: 不客气
Leo: You’re welcome...
利奥: 那我们二十五日见，怀特女士
Leo: …We’ll see you on the 25th, Ms White.
蒙纳: 非常感谢，再见
Mona: Thanks a lot. Goodbye.
利奥: 再见
Leo: Goodbye.

当别人说‘谢谢“的时候，我们也要有礼貌地回复。利奥的说法是
YOU ARE WELCOME,这也许应该算是英语里最常用的一种说法了。另
外，我们也可以说“MY PLEASURE”，而澳洲人最流行的一种说法就
是NO WORRIES,
Leo: You’re welcome.
Leo: My pleasure.
Leo: No worries.

Leo: And the expiry date?
Mona: Eleven, …
Leo: Could you repeat that please?
Mona: November this year.
Leo: Thank you.
Leo: I’ve booked two rooms for Ms White and Mr Webber…
Leo: …from Wednesday the 25th to Saturday the 28th of September.
Mona: Thank you.
Leo: You’re welcome.
Leo: We’ll see you on the 25th, Ms White.
Mona: Thanks a lot. Goodbye.
Leo: Goodbye.

Leo: Plaza Hotel, good morning. Leo speaking.
Mona: Ah yes, I’d like to book two rooms for myself and my father.
Could you tell me the cost of a single room per night?
Leo: Certainly. A single room is 120 dollars American, per night.
Mona: Fine.
Leo: And when would you like the rooms?
Mona: From the 25th to the 28th of September.

Leo: Arriving the 25th of September and leaving on the 28th? Three
nights?
Mona: That’s right.
Leo: Just a minute please.
Yes, we have rooms available then. You require two single
rooms?
Mona: Yes, thank you.
Leo: Can I have your name please?
Mona: My name is Mona White.
Leo. And your father’s name, Ms White?
Mona. Jack Webber.
Leo: Could you spell the surname please?
Mona: Sure. W-E-double B-E-R.
Leo: Double P for Papa?
Mona: No, double B for Bravo
Leo: And how will you be paying for your room, Ms White?
Mona: By credit card.
Leo: Both rooms on the same card?
Mona: Yes.
Leo: Your card number please?
Mona: 4434 1234 5678 9902.
Leo: Double one, zero two?
Mona: No, double nine zero two.
Leo: 4434 1234 5678 9902?
Mona: That’s right.
Leo: And the expiry date?
Mona: Eleven, …
Leo: Could you repeat that please?
Mona: November this year.
Leo: Thank you. I’ve booked two rooms for Ms White and Mr Webber
from Wednesday the 25th to Saturday the 28th of September.
Mona: Thank you.
Leo: You’re welcome. We’ll see you on the 25th, Ms White.
Mona: Thanks a lot. Goodbye.
Leo: Goodbye.

Could you repeat,
Could you repeat,
Could you repeat that please?
Oh-2 double-6?
Or Oh-2 double 3?
Could you repeat,
Could you repeat,
Could you repeat that please?
Oh-2 double-6?
Or oh-2 double-3?